Common Questions

Questions.
Answered honestly.

Straightforward answers to the questions we hear most often. If yours is not here, email us directly.

About the Company
What does Extroid Technology do? +
Extroid Technology is an independent Android application studio. We design and build Android applications for the Google Play Store. Our focus is on privacy-respecting, high-performance software built with modern technologies including Kotlin and Jetpack Compose.
Where is Extroid Technology based? +
We are based in Muzaffargarh, Punjab, Pakistan. We are a legally registered company under the Securities and Exchange Commission of Pakistan (SECP). Our applications are designed for a global audience.
Is Extroid Technology a registered company? +
Yes. EXTROID TECHNOLOGY (SMC-PRIVATE) LIMITED is formally registered under the Securities and Exchange Commission of Pakistan (SECP). We operate with full legal compliance and transparency.
Who is behind Extroid Technology? +
Extroid Technology was founded by Muhammad Asif, who serves as Founder and Director. We are a small, focused team committed to building high-quality Android applications that respect the people who use them.
Our Applications
Do your apps collect personal data? +
No. Privacy is a core principle at Extroid Technology. We do not collect, store, sell, or share personal user data. All data handling practices are clearly disclosed in our Privacy Policy and in each application's Play Store listing. We build privacy-first software by design — not as an afterthought.
Are your apps free to use? +
Our applications will be free to download and use. Some apps may offer optional premium features or subscriptions for users who want an enhanced experience. Free users will always have access to core functionality. Pricing will be clearly communicated before any purchase is required.
What technology do you use to build your apps? +
We build exclusively with Kotlin — Google's official, modern language for Android — and Jetpack Compose for our user interfaces. Every visual decision follows Material Design 3 guidelines. We also follow clean architecture principles to ensure our applications are maintainable and scalable.
Which Android versions do your apps support? +
We design our applications to support a wide range of Android versions to ensure accessibility across as many devices as possible. Specific version requirements will be listed on each application's Google Play Store page once they are published.
Support & Contact
How do I report a bug or request a feature? +
Email us at info@extroidtechnology.com. Please describe the issue in detail, including your device model and Android version. We read every message and typically respond within 24 hours on working days. Feature requests are always welcome and genuinely considered.
How can I get support for an application? +
Email us at info@extroidtechnology.com with your query. Include the app name, a description of the issue, and your device details. We aim to respond within 24 hours on working days. We do not offer phone support at this time.
Do you offer refunds for premium purchases? +
Refunds are handled through the Google Play Store's standard refund policy. If you experience a technical issue that prevents you from using a paid feature, contact us and we will do our best to resolve it promptly. Customer satisfaction is important to us.
Can businesses contact Extroid Technology for partnerships? +
Yes. We are open to discussing partnerships and collaborations that align with our values. Please email us at info@extroidtechnology.com with details about your proposal and we will respond within 48 hours.

Still have a question?

We reply to every message. Reach us at info@extroidtechnology.com